Developing an Effective IT Integration and Support System

Executive Summary Faculty are feeling increasing pressure to use IT, but they commonly face numerous obstacles when attempting to use technological teaching techniques. Institutions of higher education must strategically develop IT integration plans that help overcome these obstacles, addressing the needs of diverse pedagogical agendas and multiple levels of comfort with technology. Barriers can make technology use frustrating for the technologically savvy, let alone the many teachers who may be somewhat technophobic. We sought to mediate the effect of these barriers by proactively designing a responsive process to guide the development of resources and the implementation of technological enhancements across our campus.